A short description of what makes work difficult, or what you want to launch, is enough. You do not need a finished plan, a chosen technology or a fixed budget.
Phone
What should you include?
Your goal
What is difficult today, and what would you like to make simpler or clearer? Who would use the solution?
The starting point
Briefly describe how the task works today. Is there an existing website, application or workflow that needs to be connected?
If already known
Include any important deadline or budget you have in mind. If these are still open, we will clarify them during the conversation.
Example message: “We currently piece orders together from phone calls and spreadsheets. I would like to track their progress in one place.”
What happens after you get in touch?
- First conversation. By email or phone, we briefly discuss the problem or idea, how things work today and what you want to change. We agree on a way forward; where useful, we suggest a personal meeting and a detailed assessment.
- Detailed assessment, agreed in advance. Before it starts, we define the task to investigate, the scope, time requirements and fee of the assessment, and the form of its summary. Detailed work begins within the agreed terms.
- Recommendations and a separate implementation decision. We discuss the options identified and the proposed priorities. You can then decide on the next step; development scope, fees and timing are clarified in a separate proposal or agreement.
How does the detailed assessment support your decision?
- We summarise the problems identified and the important connections between them.
- We recommend priorities with estimates of expected benefit and effort, making uncertainty clear.
- We explain the possible solutions, a proposed first step and the questions still to resolve.
Getting in touch does not commit you to an order.
Do not send passwords or confidential access details in the first message. We agree separately on how to exchange any necessary technical details.